This shop is a hidden gem! The service here is top notch with a degree of personal attention unusual in today's in-and-out shop culture. The only struggle you may face is pinning down the proprietor who appears to be rushing ceaselessly from one task to another. If you stop to talk or even just watch the mechanic at his business, it becomes obvious this guy knows the in's-and-out's of his work like it was written on his skin.
I move around with the Forest Service, which is what brought me initially to this beautiful and tiny part of the world. When my starter went out I was left with little choice but to call the only mechanic Prairie City had to offer, and I must admit, I was a bit skeptical of what this rural shop may charge me and the service they would provide. Given the opportunity I would have gone the extra mile to go to Bend or Boise for service... Boy did I end up surprised. Not only did I get charged far less than I expected, but within the day a new starter had been ordered and installed. The next day the starter went out again; when I called Prairie City Motors, the proprietor stopped all work to drive out to me with a brand new starter. He replace the dud on the spot and refused to accept any payment - even for gas!
Since that initial service, I've been exclusively using Prairie City Motors and I have never been let down and NEVER CHARGED OR UPSOLD FOR SOMETHING I DIDNT NEED! Insanely enough, half the time I feel guilty at the ridiculously cheap prices I am charged for labor. When I attempt to tip the owner his reply is always "I just like doing nice things for people". Lastly, as a side note, as an avid and professional cyclist, Prairie City Motors and Cycles offers some rare bicycle know-how along the Old West Scenic Bikeway and Trans-America. The owner does not keep a full stock of bike parts but has the skills necessary to get most riders out of any pickle. Coming from someone who has spent his whole life wrenching bikes, this place is one of your only options for a broken wheel while touring for some distance. Additionally, with a professional background in motorcycle racing, the owner custom builds some of the craziest e-bikes I've ever seen. Bottom line: Prairie City Motors and Cycles is the unusual exception to the rule "if it seems too good to be true, it is" and the proprietor is an eccentric mad scientist of the mechanical world and is just as enjoyable to engage with as he is to have as a mechanic. I recommend with full confidence
I see Ingo for all of my mechanical needs. His knowledge and expertise are only rivaled by his customer service - he TRULY cares. He takes the time to be sure his customers are comfortable with the process, have a full understanding of the issue at hand, and any work he plans to do. I have seen him for problems big and small, and I've always left fully satisfied by the professional work done at an affordable price. I saved hundreds of dollars (compared to quotes given by other area shops) by taking my business to Prairie City Motors. Thank you Ingo, you are an asset to the community!
We had a great experience with Prairie City Motors on August 8, 2014. We were traveling from eastern Oregon on our way to Bend when the alternator died in our BMW. Fortunately we were just coming into Prairie City on the last bit if battery juice and we were directed to Prairie City Motors. The owner, Ingo Wedee was enormously helpful in figuring out what needed to be done, getting the battery re-charged (which took over night) directing us to the hotel in town, selling us a back-up battery ( with jumpers cables and wrench thrown in). The next day, he sent us on our way with his phone number so we could call if we needed help finding a place to get a intermediate charge. He was really concerned for us and made sure we had a safe plan for proceeding. The charge was very reasonable too!
Just can't be more positive about our experience with Ingo and Prairie City Motors!
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